Membership Contract Information
The terms “We,” “Us,” or “Beach Buggies” refers to Beach Buggies, LLC. The terms “You,” “Your,” or “customer” refers to our Members who must agree to these terms when they sign up for a Beach Buggies Membership.
What information does Beach Buggies retain about me and why?
Beach Buggies retains the personal information you provide when you sign up. Beach Buggies uses this information to get in touch with you and to remember your preferences – when you call for rides or other services, and similar type of information. Beach Buggies uses this info to better serve you in the future. You agree that we may contact you from time to time regarding our services and your account. If you provide a cell phone number, you agree that we may contact you on your cell phone and that we may also use text messaging (SMS) to contact you.
Does Beach Buggies share or sell my personal info?
No. Beach Buggies only uses your information in-house to serve you. The only exception is if we must use your information to obtain outside services for you as part of our concierge services.
Can Beach Buggies take photos of me or use photo’s I’ve taken?
By using our services, we reserve the right to take photos or videos of you and use your likeness in our marketing or communication materials and we will not provide additional compensation to you for this right. If you want to opt out of this provision, please notify us in writing. If you take photo(s) or video(s) with the Beach Buggies logo or any other identifying information on it and post such images to any social media website or otherwise share the photos, you will grant Beach Buggies a worldwide, perpetual, irrevocable and royalty-free license to use your image or video for its own purposes. For example, we may “share” your photos on our social media pages. We will not pay you if we use your images in our marketing. However, these images will remain your sole property. We will respond to reasonable requests not to use your images.
What does Beach Buggies do with my payment information?
Beach Buggies stores customer payment information like credit card numbers and expiration dates in a secure database using commercially reasonable encryption to ensure that only we can access it. We use the information we retain to process payments when you buy services from us. You agree that the commercially reasonable steps to safeguard your information are sufficient, and further you agree to hold Beach Buggies harmless from liability in the event of a breach your information is lost or stolen.
What happens if I have an unpleasant experience using the Beach Buggies services or something happens to my belongings?
Beach Buggies is licensed and insured. We take the utmost care to protect you as our customers when we provide rides to you in the Buggies. If you ever feel unsafe, please call us to report an unsafe driver. However, when you use any Beach Buggies service, you do so at your own risk. Beach Buggies will not be held responsible for any damage or loss to your belongings that we carry for you (e.g., beach set-up) or for services that we provide. By using our services, you understand and agree that there is no bailment relationship created. Further, while we will take every precaution we can to guard against unintentional wrongdoing by our employees and Beach Buggies generally, you agree that the maximum amount of damages we will pay to you for any unintentional wrongdoing is a refund of any Membership amount paid by you and any Points purchased by you. This service is provided “as is” and Beach Buggies makes no representations or promises regarding your safety or the security of your belongings.
What If I have unused Points? What happens if I decide to cancel my Membership?
Unused Points will “roll over” to the following year! You can even cash in unused Points for next year’s Membership! Unfortunately, Membership fees are non-refundable for each year. However, we will refund in full any Points purchased within seven days prior to your cancellation date. After that, we will consider refund requests on a case-by-case basis.
What If I I decide to cancel a reservation?
You may cancel a reservation at any time. You will not incur any charges for cancelling any reservation more that 15 minutes prior to beginning of the planned service. If your cancellation is requested 15 minutes or less prior to the beginning of the planned service Beach Buggies has the full discretion to charge a cancellation fee up to and including the maximum value of the specific reserved service. Applicable fees may be reviewed on our posted service menu.
Who can use my Beach Buggies Membership?
The primary Beach Buggies Member must be at least eighteen (18) years of age. However, you may designate “Authorized Users” who can use your account and spend points. You must designate Authorized Users by name either when you become a Member or any future time. Authorized Users may be under eighteen, but must be at least thirteen (13) years old. This term is revocable at the sole discretion of Beach Buggies on a case-by-case basis. If an Authorized User is disruptive, does not comply with our reasonable requests, or for any other reason, Beach Buggies may, at its sole option, remove the Authorized User and require that you (the Member) accompany any additional passengers or users.
Any other Legal Mumbo-Jumbo?
Of Course! Try to keep up: Accepting these terms creates an irrevocable agreement between you, the Member, and Beach Buggies, LLC. The consideration of your Membership and the Points you purchase is a license issued by Beach Buggies to use our services. We can, in our sole discretion, cancel your membership for any reason and refuse service to you. The Membership fee is always non-refundable. In the event that either we, or you, decide to cancel your membership, we will consider a refund request on a case-by-case basis. These terms may change from time to time. If you do not agree to these terms (or any reiteration thereof) you should not use the Beach Buggies services. Beach Buggies will only provide services to you if you agree to these Terms. You may not assign or otherwise transfer your Membership to any other person or entity. You agree to comply with all applicable laws when using the services, and you may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials). You will not in your use of the Services cause nuisance, annoyance, inconvenience, or property damage, whether to Beach Buggies or any other party. In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.